Top best answers to the question «What is the person at the front desk of a hotel called»
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks.
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What is front desk in hotel? The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions.
A hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests.
A hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests. Receptionists are typically responsible for everything from helping people make reservations to managing available rooms, issuing room keys, and solving any problems that may arise during the course of a stay.
Once in their rooms, the guest may call the front desk with a question or to set up a wake-up call. In most hotels, the front desk is staffed around the clock, so if you want to know at 3 a.m. at...
I understand that a hotelier is "someone who owns or manages a hotel" (reference), much like a hotelkeeper (reference). However, these functions (owning and managing) are far too specific, the same way a concierge, a receptionist and a hotel desk clerk are.
Porters: These employees also used to be called bellhops, and in some hotels they still are. They usually dress in uniform, so that guests recognize that they are employees of the hotel. As soon as a guest checks in at the front desk, the porter helps the guest take his or her luggage to the room and makes sure the room is acceptable to the guest.
When any hotel staff member delivers above and beyond their role then a gratuity is appropriate. Front desk staff are not in a role where tips are routinely part of their income. Conversely, food & beverage servers , bartenders and bell staff rece...
The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc.
Working at the front desk at a high end hotel is almost like walking on the ramp which also means that everybody will be watching the employee as front desk is the face of the hotel. A person at the front desk needs to understand that he / she is representing the Brand & hence needs to be watchful & mindful of the body language at all times.